Welcome Customer!

Call Us: (678) 377-7575

My Cart

0 Item(s): $0.00

You have no items in your shopping cart.

Got Questions? We’ve Got Answers!

Click on the frequently asked about questions below and get more information.
Don't see what you're looking for? Visit our Contact Us page and choose an option to reach out to us.

  • What is your refund and return policy?

    In order to keep our prices as low as possible, we have a strict return policy. Please be sure to double check your order for accuracy prior to submission. To help determine suitability for your application, samples of our products are available upon request and are encouraged. Please contact us with any questions prior to sale. All sales are final. Returns for defective materials or workmanship will be replaced or credited at Label Village’s discretion. If a Return is negotiated, a 15% or $15 (whichever is greater) restocking fee will be applied. Return shipping will be handled by customer and/or will be credited to customers account upon receipt of Label Village’s defective product. No returns are given after 90 days from receipt.

  • What forms of payment do you accept?

    Visa, Mastercard, American Express, PayPal, Checks and Money orders. We reserve the right to hold any orders until checks have cleared. All checks returned for non-sufficient funds will be subject to a $30 charge each. Mail payments to: (Be sure to include a copy of your order & order# with payment to avoid delays in processing.)

    Label Village
    Suite F
    1075 Old Norcross Road
    Lawrenceville, GA 30046

  • I needed my labels in a hurry... how long will it take to ship my order?

    We stock all the labels we offer so we are able to ship orders within 24 to 72 hours during our normal business week. Our operating hours are Monday through Friday 8:00 - 5:00 EST. If there will be any delay in your order we will notify you immediately.

  • I don't see the size I need, what do I do now?

    We also handle custom label manufacturing. Our sales staff will be happy to help you. Send email request to info@label village.com or call 678-377-7575 or toll free 1-800-340-8321.

  • What are your shipping rates?

    We ship orders Monday through Friday usually within the same day order is placed prior to 2 pm EST. No orders will ship on weekends or holidays. We charge UPS rates directly from their website. No in-store pickups are available. We are proud to offer FREE ground shipping in Continental US on orders over $75 and we NEVER add handling charges.

  • Is there a template or spec sheet to help me set-up for printing?

    Each package comes with a guide sheet to set margins, label size, etc. You can also download a Word Doc or PDF from our Blank Templates Page.

  • What is a label rewind direction?

    A label rewind direction has three basic elements. How the label feeds off the roll; inside or outside, the direction the length and width of the label comes off the roll, and finally the text and image direction on the label itself. If you are using a roll label printer or having labels machine applied, check out our Label Rewind Direction chart:

    Label Rewind Chart

  • I would like to have some labels custom printed. How do I go about ordering them?

    Many factors go into getting a custom printed label made. The easiest way is to contact us and let us do all the work. You tell us the size, quantity, ink colors and face stock and we'll quote a price and provide you with a digital proof for viewing.

  • What is the difference between Waterproof and Water-resistant labels?

    One of the most frequently asked questions we get at Label Village is, "Do you carry any waterproof labels?" and "What is the difference between waterproof and water-resistant labels?" Many online label sites use these terms to describe labels what they sell, but are they accurate?

    The most important point that needs to be made is that the only true waterproof label is one that is either laminated, varnished or screen printed. Screen printing is a totally different printing method than laser and inkjet printing so it does not apply to this conversation. Lamination is a process in which a thin clear film is secured over the label after it has been printed, therefore keeping the ink secured from the elements. Varnish is a liquid material that is added after printing that protects the label and ink from the elements. Laminates and varnished can be added to paper or synthetic materials.

    A true waterproof label would need to be printed on a synthetic material like vinyl or polypropylene and either be varnished or laminated. If a paper label is varnished or laminated, it would still be very water-resistant but if water was to come in contact with the paper, the paper will washboard up and start to decay. Since synthetic materials are already waterproof, water coming in contact with the product is not a problem.

    The problem in the past with inkjet printing is that the ink cannot be absorbed into synthetic materials and will just sit and pool on top, never really drying. That is until recently. LabelVillage.com now provides an inkjet printable synthetic material that comes close to being waterproof but still needs to be called water-resistant. We call it our White PolyGloss Labels. Think of this product like it has a lamination that absorbs inkjet inks yet repels water (pigment based inks are required). The only difference between this product and one that is actually laminated, is that if the label is rubbed vigorously when wet, that ink will displace.

  • Can I get samples?

    Yes. If fact, we encourage customers to sample our products prior to ordering. While we strive to offer the finest and most compatible products on the market, not all face stock work the same through all printer types or models and the label adhesive does not perform similar on all surface types. Samples can be requested from our Sample request page.

Please wait...